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"We just want to take a moment and thank you for the help you provided our family during the recent heat wave. You went way above the normal call of duty for a property manager, and we are truly appreciative. As you may recall, during the last week of June, our community in Urbana experienced an intensive heat wave. Temperatures skyrocketed to the mid-to-high 90s with high humidity factors for more than a week. Then suddenly, our central air conditioning broke down, and our home suddenly felt like a sauna. We reached out to you to ask for an HVAC technician to come out (I believe it was Germantown heating and Air), and you immediately sent a technician our way. It was at that time that we learned that the AC needed an additional part that would not arrive for another week. We were horrified. The heat was near dangerous levels, and we were considering booking a hotel, which would have amounted to a heavy financial burden. When we reached back out to you, and you quickly responded by providing three window AC units (one for the main floor and two for the bedrooms upstairs) to provide relief. The parts to fix the AC finally arrived on July 1st, and central AC was finally restored, but your efforts helped us make it through the week safely until help arrived. Again, your services made a big difference, saved us money, helped us avoid a health event, and were above and beyond what we've experienced from property managers in the past."
-David and Lisa H.
Frederick, Maryland
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"5 out of 5 stars! It is a pleasure to recommend Joe as a property manager. We had the fantastic fortune that Joe provided his services on our Maryland property for 2 years, not only finding a tenant willing to pay above our asking rental price, but then with all of his thorough follow through to ensure both the renter and our needs were met over those two years. His personal, ever-friendly service, his years of experience in real estate/contracting/service delivery, and his “nothing is too much” attitude are stellar. You can trust Joe and that is something extremely hard to find in the world of property management."
-Katy K.
Rockville, Maryland
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"I have found Joe Okon to be scrupulous in his commitment and adherence to the highest standards of honesty and integrity, professional competence and effectiveness, and to a devotion to my fiduciary interests. I could make no greater statement of confidence and respect for DMQ Property Management than to entrust my real estate holdings to its care- and that I have done and continue to do."
-Medy Tanhueco, Iuka Holdings LLC
Bethesda, MD